I have been successfully applying UX design and research methods to product design since 1991 (remote since 2005). I have significant expertise in usability engineering design strategy and methodology and have led teams at numerous Fortune 500 and smaller start-up companies to produce highly usable products.
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With an M.S. degree in Human Factors Engineering (HCI focus), I have extensive experience in guiding teams to create a superb user experience.
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Collect & define user requirements
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Wireframe and mockup UI design alternatives
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Perform design trade-off analyses
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Evaluate prototypes and released products via usability tests
I enjoy researching and designing products that support complex user tasks. I excel in leading small teams and teaching others about User-Centered-Design (UCD) methods, human factors, and usability. New domains that I have not yet worked in greatly interest me, as well as cross-device products.
I encourage teams to follow UCD methods and enjoy leading both UX Research and UX Design efforts in a single project. I am a quick learner, creative, organized, process-orientated, consistent, and always striving to be proactive.
Typical Deliverables
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User needs and requirements
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Task analysis & task flow diagrams
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Use model
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Tasks to features matrix (House of Quality)
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Navigational model (Wireframe)
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Customer profile (via survey data)
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User profiles and personas
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UCD process training classes
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Customer visit preparation classes
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UI design guidelines
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Wireframes
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Low to medium-fidelity Mockups (mainly Axure)
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Survey design
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Usability goals (set, measure & validate)
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Heuristic evaluations
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Cognitive walkthroughs
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Usability testing (formative & summative)
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Field evaluations